Your Personal Information
Contacts Online recognizes your right to confidentiality and is committed to protecting your privacy and personal information. Contacts Online will not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties. The information you provide to us is held with the utmost care and security and will not be used in any way to which you have not consented. We only use the information that we collect on our website to provide you with a superior service and shopping experience.

When you order your lenses, we will ask you for your name, address, email address, credit card number and expiry date, and such other information which may be required by us to process your order. If you do not wish to continue to use our service at some point in the future, we will give you the opportunity to be removed from our list.

Your Prescription
Because Contacts Online cares about you and your eyes, we are committed to comply with any Acts or Regulations that require us to verify your prescription information with your eye doctor or Optometrist.

Contacts Online believes that its policies regarding contact lens prescriptions and their verification are in compliance with the applicable laws and regulations. We undertake not to release any eye prescription information in connection with any patient identification other than to the patient, the patient's authorized representative, or the prescribing or authorized practitioner caring for the patient. Only at the direction of the patient, to the extent specifically authorized by the law, will we release such information to other persons.

Your Security
When you use your credit card to shop with Contacts Online, rest assured that the transaction is secure. Your personal information and credit card information are encrypted using Secure Sockets Layer (SSL) encryption technology before being sent over the Internet. Our servers use SSL an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards your personal information and guarantees your privacy.

You can determine if a page you are viewing utilizes SSL technology by viewing the "lock" icon in the lower right hand corner of the browser's status bar. Additionally, Contacts Online stores all your personal and credit card information in a secure form in a separate database.

Cookies
To enhance your experience while shopping with Contacts Online, we use a feature on your Internet browser called a "cookie." Cookies are small files that your web browser places on your computer's hard drive. Contacts Online does not use cookies to retrieve personal information about you from your computer.

Your Consent
By using our website, you consent to the terms and conditions of Contacts Online. These are also available on our website for your reference. If we ever change our terms and conditions, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we will disclose it.

Your Comments
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to contact us.